At PowerGini (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use the PowerGini mobile application.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our platform:
Account Information: When you register for an account, we collect your name, email address, phone number, and account credentials.
Profile & Activity Data: Information you choose to provide, such as profile photos, fitness preferences, session schedules, and gym check-in records.
Trainer & Facility Credentials: For verified coaches and gym partners, we collect professional certifications, facility addresses, operating schedules, and related business details.
Technical Device Data: Device model, operating system version, unique device identifiers, and diagnostic crash data necessary to ensure app stability and performance.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our mobile application and web platform.
- To process reservations, manage trainer schedules, and confirm facility bookings.
- To securely authenticate users and maintain account security.
- To deliver transactional notifications, schedule updates, and customer support.
- To identify and resolve software errors and protect against fraud or abuse.
3. Device Permissions
Our mobile application may request access to certain features on your device to enable core functionality:
- Notifications: To deliver alerts for confirmed sessions, schedule changes, and reminders. You can opt out at any time in your device settings.
- Photos & Storage: To allow you to upload profile pictures or verification documents upon your request.
- Network Access: Required to connect securely with our servers to retrieve real-time schedules and bookings.
4. Data Sharing and Third-Party Services
We do not sell, rent, or trade your personal information. We may share data with service providers who assist us in operating our services:
- Payment Processors: Transactions are handled by certified, PCI-DSS compliant payment gateways. We do not store complete credit or debit card numbers on our servers.
- Hosting and Infrastructure: Encrypted cloud storage and server providers that follow appropriate data security standards.
- Legal Requirements: When required by applicable law, court order, or governmental regulations.
5. Data Retention and Account Deletion
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, maintain active accounts, or comply with legal obligations.
You may request deletion of your account and associated personal data at any time, subject to applicable legal and regulatory requirements:
Options to request account deletion:
- In the App: Navigate to Profile > Settings > Delete Account.
- Via Email: Contact us at support@powergini.com with your registered email address.
Upon confirmation, your profile and personal information will be permanently deleted from our active databases within 30 days, except where retention is required or permitted by applicable law.
6. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without verified parental consent, we will take reasonable steps to delete that information.
7. Security
We implement appropriate technical and organizational measures, including TLS encryption, secure authentication tokens, and access controls, to safeguard your data against accidental loss, unauthorized access, alteration, or disclosure.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us at: